Documentation

Privacy Policy

HawkWatch respects your privacy and is committed to protecting your data. This policy outlines what we collect, what we don't, how data is used, and how you can request deletion.

Last updated:

❌ What We Don’t Collect

HawkWatch does not collect or store:

  • Discord User messages
  • Roblox usernames
  • Personal information (e.g., email, IP address, payment info)

We only collect the minimum necessary data to power game update tracking.

✅ What We Store

⚙️ Tracker Data

  • Game IDs you choose to watch (place ID and universe ID)
  • Game metadata snapshots: name, description, thumbnail (kept for history)
  • Per-tracker alert preferences (e.g., what types of updates to monitor)
  • Guild ID, channel/thread/forum IDs where alerts are sent
  • Role IDs (only if set to ping when a specified game updates - deleted immediately when using /unwatch role)
  • Server owner ID (for verification and support purposes)

Game metadata may be removed upon request by the game creator through a support ticket in our support server.

📊 Internal Metrics

  • Command execution status (success/failure/error)
  • Posting success or failure
  • Execution timing (for performance monitoring)

These metrics never include user messages, personal data, or Discord content.

🧠 How Data Is Used

  • To detect and post updates for Roblox games
  • To remember what games your server is watching
  • To measure performance and improve system stability
  • To diagnose permission errors and notify you correctly

Logs may be associated with a guild ID only in cases of command or permission errors.

📦 Data Retention & Deletion

  • All data is removed immediately when HawkWatch is removed from a server, except for guild ID and owner ID for support purposes.
  • Full deletion (including owner ID) may be requested via the support server.
  • Verified requests are processed within 5 business days.

🔐 Security & Access

  • Data is stored in a secure third-party database.
  • No sensitive or personally identifiable information is collected, so encryption is not applied.
  • Access is strictly limited to the HawkWatch developer.
  • No third-party analytics, ad networks, or monitoring tools are used.

🔁 Sharing Policy

HawkWatch does not sell, share, or expose any stored data to third parties — ever.
We do not use analytics platforms, external webhooks, or tracking systems.

🛠️ Premium Features

HawkWatch does not currently offer Premium features.
No payment data or subscription information is stored.

📩 Questions or Requests?

Please contact us via the HawkWatch Support Server for questions or deletion requests.